Cancellations and refunds

Last updated: October 26, 2026

Each application has its own subscription, cancellation and refund terms. Find the relevant policy and support channel here.

1. GeniusSpace

GeniusSpace Pro is a monthly or annual subscription. The first purchase has a 15-calendar-day refund request period from the initial payment. This guarantee does not restart on renewal. Mandatory customer rights remain unaffected. See the GeniusSpace cancellation and refund policy for the exact steps and effects.

To stop future renewals, open My account, then Subscription and Payments and cancellation. Cancellation keeps access through the paid period and does not delete documents. An approved refund ends the Pro access associated with the refunded purchase.

2. Aria Voice App

Aria Voice offers monthly Pro, Premium and Supreme subscriptions. Its 30-day trial requires no card and does not automatically become paid. Cancel future renewals from your account inside Aria, or contact support for help; cancellation preserves access through the paid period within its allowances. Cancellation alone does not automatically refund an already paid period. Contact us about an incorrect charge or a feature that does not work as offered. Mandatory customer rights remain unaffected. See Aria terms, cancellation and refund information.

3. Nota de Amor

Buying one version (US$19.00), both (US$25.00) or adding the second later (US$6.00) is a one-time purchase. Priority delivery (US$4.90 per order) and the visual package (US$9.90 per order) are optional extras. Siempre Contigo (US$9.90/month) and Un Año para Dedicar (US$49/year) are optional subscriptions that renew automatically until cancelled in My account. Cancelling stops future renewals; it does not by itself remove earlier purchases or available gifts, which keep their original validity.

Standard delivery takes 24 to 48 hours from confirmed payment and complete required details. Priority delivery takes less than 15 minutes from that point. These timelines cover the MP3 files, their page and any purchased visual package. If we miss the deadline, you may request a refund for the affected product and its paid priority delivery. The product guarantee allows refund requests within 15 calendar days of delivery for dissatisfaction or faults, without requiring proof of a defect. Non-delivery does not start or consume those 15 days. Our team reviews and processes refunds manually to the original payment method under its delivery, cancellation and refund policy, which also explains plans, gifts and delivery issues. Contact tucancion@notadeamor.com for help. Mandatory consumer rights remain unaffected.

4. Reelx Viral App

US$29, one-time purchase, no automatic renewal. After payment confirmation, a private ZIP download link is emailed to the purchase address, normally within minutes. If it does not arrive, check spam and contact admin@reelxviral.app; do not pay again for a failed download.

You may request a full refund within 15 calendar days of payment, including after downloading or if the product is not what you expected. Email from the purchase address with the receipt reference; providing a reason is optional. Refunds go to the original payment method and bank timing varies. A refund ends the package license for that order; videos already created remain subject to their applicable rights and third-party licenses. There are no future installments to cancel. See the complete delivery and refund policy. Mandatory consumer rights remain unaffected.

5. Other applications and earlier purchases

New applications will disclose their prices, delivery, renewal and refund terms before they are offered for purchase. They do not automatically share GeniusSpace or Aria plans or guarantees. Earlier purchases retain their accepted terms and applicable mandatory rights.

6. Requests and earlier purchases

Write to contact@blacksunmarketing.com with the application name and a receipt reference. For GeniusSpace, use your account email. Do not send passwords or full card numbers. Earlier purchases are reviewed under their accepted terms and applicable law.

We reply through the same channel with the outcome or any missing information. Eligible card refunds are sent to the original payment method. Bank or issuer timing varies, and the refund status will be communicated. If a refund fails, we will contact you to resolve it through a secure channel.

7. Company contact

BLACKSUN MARKETING LLC
Business and mailing address: 2 S Biscayne Blvd, Suite 3200 #3437, Miami, FL 33131, United States.
contact@blacksunmarketing.com
+1 (484) 449-3878